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Event Coordinator
Reports to:
General Manager
Supervises:
Catering support staff
Classification:
Education and/or Experience
High School diploma or GED; Bachelor’s degree in hospitality/event planning
3 – 5 years of experience in catering operations.
Extensive knowledge of the private club industry’s food and beverage operations
Job Knowledge, Core Competencies and Expectations
Promote the club’s dining facilities for private banquets, business and social meetings and other member- related activities.
Knowledge of and ability to perform required role in team management.
Job Summary (Essential Functions)
Responsible for all day-to-day catering services. Develop contracts for and oversee all administrative and operational aspects of preparing and selling events and catered parties. Work with Food & Beverage and other departments to assure that the members’ and guests’ expectations are exceeded, and the highest quality food and service are delivered.
Job Tasks/Duties
Assists members in arrangements for special dinner requests in the dining room.
Helps member clients arrange banquets, luncheons, meetings, weddings, dances, and other social events; obtains pertinent information needed for guest planning.
Works with the Executive Chef to determine selling prices, menus, and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.
Transmits necessary information to and coordinates event planning with production, serving and housekeeping staff; arranges for printing of menus, procuring of decorations, entertainment, and other special requests, etc.
Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
Checks function sheets against actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.
Oversees scheduling of banquet service employee meetings.
Responsible for hands-on service work when needed and orchestrating events when necessary.
Manages member concerns.
Maintains past and potential client files; schedules calls or visits to assess ongoing needs of prospective clients for catering services.
Works with the Membership & Marketing Coordinator to promotes, advertises and markets the club’s social event facilities and capabilities to all members.
Assists with completion of in-house banquet event orders (BEOs).
Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
Represents members’ needs and interests on Entertainment & Cultural Committees
Obtains necessary permits for special events and functions.
Critiques functions to determine future needs and to implement necessary changes for increased quality.
Attends staff and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
Ensures the security of club’s members and guests’ valuables during catered events.
Assumes responsibility of manager-on-duty when necessary
Ensures that proper housekeeping and energy conservation procedures are always followed.
Plans professional development and training activities for subordinate staff.
Diagrams room layout, banquet item placement and related function details.
Meets with other department managers to plan food and beverage aspects of special events organized by the staff members.
Manages banquet billing and arranges prompt payment for all events.
Updates weekly function information for all affected staff and conducts weekly BEO meetings.
Serves as liaison between kitchen, service, and management staff.
Maintains club’s master calendar and function book.
Performs special projects as assigned by the General Manager.
Licenses and Special Requirements
Food safety certification.
Alcoholic beverage certification.
Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift to 50 pounds.
Continuous repetitive motions.
​Work in hot, humid, and noisy environment.
Benefits
Beginning salary range $45,000 - $55,000 based on experience
401K Plan with matching
Healthcare & Dental
Clothing allowance
Eligible for Club Employee Holiday Bonus Program
Annual Bonus Program
Racquet Club Ladue is committed to excellence through diversity. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age, veteran status, or sexual orientation.
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